Baciwa-PrimeWater asked to explain poor services

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  • CHERYL G. CRUZ

The Baciwa-PrimeWater Infrastructure Corp. will be asked to explain in writing to the Sangguniang Panlungsod of Bacolod their “poor water services”.

The SP, in its regular session this afternoon, Aug. 31, approved the proposed resolution of Councilor Kalaw Puentevella, chairperson of the Committee on Energy and Public Utilities, requesting Farah Jenny Monteclaro, branch manager of Baciwa-PrimeWater, through general manager Mona Dia Jardin, to provide a “written explanation as to their poor water services”.

Puentevella noted that the Joint Venture Agreement entered into by Baciwa and PrimeWater “aims to provide potable, reliable, and sustainable water supply and services to its consumers in the city.”

But he stressed in his resolution that “it has come to the attention of several members of the SP that numerous resident-consumers are complaining about the services being provided by Baciwa-PrimeWater”.

Among the complaints are that the water is tainted with color, mud, and sand particles, as well as the unpredictable availability of supply in some areas of Bacolod.

Puentevella said he will wait for the explanation of the water company before further actions will be made./CGC