Additional rebates can be availed of by PLDT and Smart customers, who were severely impacted by Typhoon Odette.
To help typhoon victims get back on their feet, PLDT has rolled out additional rebates for qualified customers in badly-hit areas. Those eligible for the program will be notified by the company.
Service rebates are also available for severely impacted Smart and Sun postpaid customers, and will be automatically reflected on their statement of account in February, the company said in an advisory.
In December, PLDT implemented service rebates to customers in Odette-hit provinces, including Negros Occidental, after the destructive typhoon knocked down utility lines and communication facilities. The company also deferred disconnections due to non-payment for eligible customers.
Smart, on the other hand, extended calamity load assistance to customers most severely impacted in the Visayas and Mindanao. It continues to provide free calls and charging stations to keep communities connected while restoration works are in full swing.
These programs underscore PLDT and Smart’s thrust to create a safe and smart Philippines by championing initiatives that promote a culture of preparedness, provide immediate response through network resilience, continuous availability of communication services, and relief assistance to communities affected by disasters, and aid in recovery.
“We understand the tremendous amount of effort needed for recovery, especially in areas that bore the brunt of the typhoon. PLDT and Smart empathize with our customers and we are actively looking for solutions to help them rebuild their lives,” said Cathy Yap-Yang, first vice president and group head of corporate communications.
Repairs are also in full swing to fully restore services that were affected by Odette, she added. | NND