‘Better days ahead for Ceneco consumers’


Both Negros Occidental Vice Gov. Jeffrey Ferrer and Bacolod Vice Mayor El Cid Familiaran have expressed their optimism that Negros Power would offer improved service delivery, including affordable rates and prompt resolution of issues being confronted by its consumers.

Familiaran said he is anticipating a transition to a more reliable, efficient, and cost-effective power supply for consumers.

In a statement, Negros Power said it has made significant strides in preparation for its operational launch, including the procurement of essential electrical materials, training of employees and 24/7 helpline staff, and reinforcement of its vehicle fleet from a sister company – MORE Power.

Negros Electric and Power Corporation (Negros Power) recently unveiled its temporary office in Bacolod City, signaling its readiness to commence operations pending approval from the national government.

 It is located on the 2nd floor of Robinsons East Mall, Burgos Avenue, Brgy. Villamonte will house its corporate and operation employees and customer care center.

Negros Power president Roel Castro emphasized the company’s commitment to serving consumers from day one, ensuring that their needs and concerns are addressed promptly.

Castro said the opening of Negros Power office “ signifies our dedication to fulfilling our commitments to consumers. “

 Collaborating with Joint Venture Agreement (JVA) partner Central Negros Electric Cooperative (CENECO), Negros Power expressed confidence in its preparedness to deliver efficient services to the public.

These initiatives aim to ensure a seamless transition and readiness to serve electric consumers in central Negros effectively.

With the franchise law of Negros Power already approved by Congress and pending presidential endorsement,  Castro said he is  anticipating  operations to commence by August of this year.

 The company’s proactive measures and collaborative efforts with stakeholders reflect its commitment to delivering high-quality and reliable power services to the region, he added. |