The Negros Electric and Power Corp. (NEPC) conducted an information, education, and communication (IEC) activity for members of the Federation of Bacolod City Vendors Association (FedBaCVA) Jan. 30 to strengthen consumer awareness and engagement on electricity-related concerns.
The activity gathered 30 vendor-participants, all of whom were officers and officials, representing 17 vendors’ associations in Bacolod City.
The IEC aimed to provide updated information on NEPC programs, consumer rights and obligations, and relevant electricity laws affecting electricity use and service.
During the discussion, Maricel Pe, assistant vice president for customer care and marketing, oriented the participants on the consumer programs available under NEPC while Engr. Leomel Tambanillo presented the accomplishments of NEPC over the past 16 months, highlighting key improvements and progress in service delivery.
Engr. Edwin Montemayor discussed Republic Act No. 7832, emphasizing its role in addressing electricity pilferage and system loss reduction.
Meanwhile, Atty. Ely Niño Azuelo, junior legal officer of Negros Power, discussed the Magna Carta for Electricity Consumers, focusing on consumer rights and obligations.
Participants described the IEC as timely and informative, providing vendors with relevant knowledge on electricity policies, consumer protection, and NEPC initiatives.
Beboy Vaflor Cañada emphasized the value of the activity, saying, “This IEC is very important for us vendors because it helps us clearly understand our rights and responsibilities as electricity consumers. Through this discussion, we become more informed and better equipped to cooperate with NEPC for proper and responsible electricity use.”
Lucelyn de la Paz also expressed appreciation for the initiative, stating, “We thank NEPC for reaching out to the vendors and taking the time to educate us. This IEC strengthens our partnership and gives our members confidence that their concerns are being heard while learning the laws and programs that affect our daily operations.”
The initiative underscores NEPC’s continuing commitment to consumer education, community partnership, and service excellence under its advocacy, “Ikaw Ang Una”, a statement from Negros Power said. ||
